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IT Support Specialist (On-site) About the Assignment On-site IT support on the manufacturing shop floor: handling a multitude of IT-related questions from production, participating in projects, designing and implementing solutions, exchanging hardware, and communicating and understanding the operational needs of production. The role requires native Swedish for on-site delivery and includes participating in 24/7 on-call rotations, working in close cooperation with on-site maintenance and project organizations to secure reliable production IT services. We are looking for a self-driven, proactive professional with deep knowledge of manufacturing processes and tools. Key Responsibilities • Support & Maintenance: Providing support, conducting pre-checks, and performing preventive maintenance according to service-level agreements. Managing incident, problem, knowledge, and change management processes. Executing operational changes and maintenance for infrastructure technical services and components in production environments. • Runtime Support & Troubleshooting: o Hands-on hardware support (troubleshooting, analysis, and replacement): standard and non-standard clients, network patching, and industrial IT equipment (hand scanners, industrial printers, switches, access points, Ethernet cabling, connected nut runners, and industrial applications). o End-to-end responsibility for incoming cases: driving resolution, participating in problem management, and conducting Root Cause Analysis (RCA). o Collaborating with remote support teams on printers, networks, servers, conference rooms, telephony, and infrastructure components. • Lifecycle & Asset Management: Hardware lifecycle management for factory clients (planning, deployment, installation, retirement, and recycling). Purchasing IT equipment via enterprise procurement tools (e.g., Ariba). • Security & Quality: Acting as Local Security Coordinator for IT security. Driving continuous quality improvements, participating in regular huddles/reviews, and enforcing standard equipment usage. • Projects & Initiatives: Taking part in the implementation of new systems, solutions, and one-time IT projects. Required Skills & Competencies • Core Technical Knowledge: o Solid networking knowledge (switches, access points, cabling, IP telephony, etc.). o Print infrastructure knowledge. o Client operating systems knowledge (Windows/Linux/Unix environments). o Hands-on technical knowledge across computer hardware, industrial equipment, and enterprise applications. • Professional Attributes: o Service-minded, solution-oriented, responsible, and self-leading. o Excellent communication and stakeholder management skills. • Language Requirements: o Native Swedish (written and spoken) is strictly required for on-site delivery and communication with factory staff. o Good proficiency in English (written and spoken). Must-Have Skills Summary: • On-Site Plant IT Support: Hands-on experience supporting IT infrastructure on a manufacturing shop floor (industrial printers, scanners, network switches, cabling, and client hardware). • Infrastructure & Network Knowledge: Strong background in networking, client management, print services, and troubleshooting enterprise IT components. • Service Management: Experience handling incident, problem (RCA), change, and asset lifecycle management in an operational environment. • Languages: Native Swedish (mandatory) and professional working proficiency in English. • Availability: Willingness to participate in 24/7 on-call rotations and work primarily on site.

Software Engineer | Python, Data Collection & Systems Integration Location: Cambridge, UK Contract: 12 months Working Arrangement: On-site, with work across two Cambridge locations The Opportunity We’re looking for a hands-on Software Engineer to support the development and reliability of a specialist data collection environment used for advanced technology research and prototyping. You’ll work at the intersection of software engineering, hardware integration and data processing, developing and maintaining the systems that enable experimental devices to collect accurate, reliable and high-quality data. This is an opportunity to work on technically challenging projects involving prototype hardware, distributed systems and multimodal data, collaborating with software engineers, technical specialists and researchers in a multidisciplinary environment. What You’ll Be Doing Develop and maintain Python-based software supporting data collection and hardware integration. Build controllers and software interfaces for prototype devices, managing the data generated by them. Enhance web-based command-and-control tools used to operate and monitor the data collection environment. Improve the efficiency, accuracy and reliability of data collection workflows. Work with audio, video, motion sensor and other types of measurement data. Develop and maintain data validation, processing and post-processing tools. Deploy, test and evaluate updates to a distributed data collection platform. Build monitoring tools to track system health, identify issues and improve reliability. Troubleshoot on-site technical issues, investigate root causes and implement robust solutions. Collaborate with engineers and technical researchers to prioritise work, estimate effort and deliver maintainable software. Contribute to engineering standards, documentation and best practices across the wider team. What We’re Looking For Essential experience A degree in Computer Science or a related discipline, or equivalent practical experience. At least 3 years of professional software development experience. Strong Python programming skills, ideally gained within large or complex software projects. Solid experience with Linux and shell scripting. Experience maintaining, troubleshooting and improving networked systems. Understanding of distributed systems, RESTful APIs and concurrent programming. Experience with FastAPI or a comparable Python backend framework. Working knowledge of time synchronisation across systems and devices. A practical, methodical approach to debugging, testing and resolving technical issues. Desirable experience Integrating software with hardware devices, multimedia sensors or experimental equipment. Familiarity with audio, image and video formats. Experience with relational databases and/or NoSQL or graph databases. Knowledge of software and hardware testing frameworks and methodologies. Experience with React or similar JavaScript frontend frameworks. Windows systems administration experience. Exposure to data validation pipelines, scientific data collection or research environments. Why Consider This Contract? Technically varied work: Combine Python development, backend engineering, hardware integration and data processing. Complex engineering challenges: Work with distributed systems and prototype devices in a specialist technical environment. Collaborative team: Partner with software engineers, technical specialists and researchers across disciplines. Meaningful impact: Help build the reliable systems that enable advanced research and experimentation.

Radiant is redefining how AI infrastructure is built. We design and operate AI-native infrastructure platforms engineered for sovereignty, performance, and scale — powering GPU-native workloads, multi-tenant control planes, and high-performance AI systems for the most demanding environments. We are building purpose-built AI infrastructure from powered land, to compute, to software. As we scale our operations and deploy capital into the next generation of AI infrastructure, we are looking to expand our product team with leaders who can combine technical strength with execution excellence and are driven to build. Radiant was established by Brookfield, a leading global alternative asset manager with over US$1 trillion of assets under management across real estate, infrastructure, renewable power and transition, private equity and credit. Brookfield's global relationships, investment expertise and access to long-term institutional capital provide Radiant with a differentiated platform from which to develop, finance and operate AI infrastructure assets. This combination of entrepreneurial execution and institutional sponsorship enables Radiant to pursue large-scale GPU and AI infrastructure opportunities globally. Job Summary: As a Senior Product Manager - Operations, you will own the strategy, roadmap, and delivery of Radiant’s internal tooling and integrations, helping teams operate and scale the cloud platform efficiently. You’ll work across CMDB, asset and service inventory, internal APIs, workflow automation, third-party integrations, and platform administration, partnering closely with engineering, SRE, infrastructure, networking, security, and operations. This is a highly technical product role focused on reducing operational friction, improving self-service, and creating reliable, scalable internal systems.   Key Responsibilities: Own the strategy, roadmap, and delivery of internal tooling, CMDB, service catalogues, operational workflows, and integrations. Translate business and operational needs into clear product requirements, specs, user stories, data models, and priorities. Partner with engineering to define solutions across APIs, integrations, automation, and platform tooling. Work with SRE, infrastructure, security, support, and other internal users to identify pain points and improve automation and self-service. Establish reliable sources of truth for infrastructure, services, customers, environments, ownership, and configuration. Drive prioritisation, backlog management, technical design discussions, delivery, and adoption. Define success metrics and ensure tooling is secure, observable, auditable, reliable, and well documented. Evaluate build vs. buy decisions and third-party tooling where appropriate. Qualifications: Experience owning technical products, internal platforms, developer tooling, or infrastructure products end-to-end. Experience working across data centre operations, hardware lifecycle and inventory, infrastructure support, field operations, or adjacent operational environments. Strong technical fluency across: APIs & integrations: REST, gRPC, webhooks, third-party APIs Infrastructure: Kubernetes, cloud platforms, containers, infrastructure-as-code Data & CMDB: relational modelling, inventory, ownership, dependency mapping Automation: queues, schedulers, workflow engines, event-driven systems Observability & security: logging, metrics, tracing, IAM, RBAC, audit logging Familiarity with tools such as NetBox, ServiceNow, Terraform, Grafana, Jira, or similar. Strong understanding of distributed systems concepts including retries, idempotency, eventual consistency, and failure handling. Strong prioritisation, communication, and stakeholder management skills. Comfortable working closely with engineers and making informed technical trade-offs without needing to be the primary implementer. Comfortable operating in a fast-paced environment and taking ambiguous problems from discovery through to delivery. What you bring: Systems thinking: Understand how infrastructure, services, data, and operational workflows fit together. Product thinking: Treat internal teams as customers and focus on measurable outcomes. Technical fluency: Able to work credibly across APIs, integrations, infrastructure, data, and architecture. Prioritisation: Balance operational pain, strategic value, technical complexity, and business impact. Ownership: Drive ambiguous problems from discovery and definition through to adoption and iteration.

Role 1: Operations (priority) ? Confirmation of Assignment Principal Product Manager - Operations, Radiant Role title Principal Product Manager, Operations (advertised on Ashby as Senior/Principal; you're hiring at principal level, not senior) Number of vacancies 1 • Top priority of the three roles (Ops, then Storage, then MLOps) Agreed date to review first CV shortlist To confirm: Could we lock in a call to review the first shortlist across all three roles? I'd suggest Thursday 5 November 2026 at 10:00 GMT, then a weekly or fortnightly catch-up with Sofi, Joao and me. Location UK or EU, no further east than GMT+2 • Not France or Italy • To confirm: Is there a London office, and is that the base for UK hires? WFH policy To confirm: Is the role fully remote, or do you expect office days? Relocation To confirm: Would you support relocation into the UK, or should we stick to people already in the UK or EU? Right to work We check and verify before submitting anyone • To confirm: Can you sponsor UK visas, and how do you employ people in EU countries (own entity or employer of record)? About Radiant AI infrastructure company running dense, large-scale GPU and CPU compute, including the latest NVIDIA architectures, for AI training, deployment and scaling. Product is moving from generalist PMs to a vertical model where each PM owns a dedicated engineering track. Startup pace, with speed favoured over structure. Role responsibilities Owns the hardware and infrastructure lifecycle: what happens from new kit arriving in a DC to it running in the platform • Coordinates across support, customer, DC ops and platform teams • Owns strategy, roadmap and delivery for internal tooling, CMDB, service catalogues, operational workflows and third-party tool connections • Sets up reliable sources of truth for infrastructure, services, customers, environments, ownership and configuration • Works with SRE, infrastructure, security and support to cut operational friction and improve self-service • Build vs buy calls on third-party tooling Team structure Owns a dedicated engineering track under the new vertical PM model • Works right alongside engineers and is expected to challenge architecture and understand how things are built Reporting lines Reports to the CPO • Long-term path to Group PM for the function • To confirm: Is the CPO Sofi, and who are the key engineering peers for this track? Essential skills & experience Subject matter expert in hardware and infrastructure lifecycle, not a generalist PM • Strongly technical, ideally an engineering background (easier to coach PM skills than technical depth) • Experience coordinating across support, customer, DC ops and platform teams • Background in an organisation running significant on-prem infrastructure: hyperscalers, hedge funds, London Metal Exchange or similar • Technical fluency across APIs, Kubernetes and cloud, inventory and dependency data, automation, observability and security • Principal level: too senior or detached from hands-on work won't fit (e.g. an SVP at Amazon) • Actively enjoys ambiguity and speed rather than tolerating it Desirable skills & experience AI-specific experience not required • NetBox, ServiceNow, Terraform, Grafana, Jira or similar • Distributed systems concepts (retries, idempotency, eventual consistency, failure handling) • Open to people who've stepped back from a Head or Lead role to build a function from scratch • Red flags: more than one job lasting under a year, no technical background, too far removed from hands-on technical work Salary Base from £100,000 at principal level • Total package into the £200,000 range including bonus and backdated equity • Flexible for the right profile: find the person first, then make it work • To confirm: Is the bonus 30% of base? Benefits 25 days annual leave • Dedicated learning time • Private medical insurance via Bupa • Cycle to work scheme • Gympass subscription • Company shares programme • Enhanced parental pay and leave Sell of the role Build a function from scratch at principal level, with a route to Group PM • Own a dedicated engineering track in a new vertical product model • Engineering depth is valued more than PM credentials, so technical people get real weight here • Product ownership over some of the most advanced GPU infrastructure running anywhere • Package into the £200k range with backdated equity, and flexibility for the right person Bespoke interview screening questions Our pre-screen will focus on: Hands-on hardware and infrastructure lifecycle experience, walked through in detail (two candidates have already failed for not being technical enough) • Engineering background and ability to challenge architecture • Coordinating support, customer, DC ops and platform teams • Time in on-prem-heavy environments • Real appetite for startup ambiguity and speed • Job history, checking for more than one move under a year Interview process 1. People screen • 2. One-hour interview with Joao on culture and technical depth (first gate) • 3. One-hour technical interview with one product and one engineering interviewer • 4. Final with the CTO and CCO • To confirm: How long are stages 1 and 4, are any in person, and what's the target end-to-end timeframe? Submission process Via Ashby, with Adam Whitehurst added to the role • Shared Slack channel between Radiant, Trust in SODA and Trinnovo as the main channel for candidate updates • To confirm: What feedback turnaround can we expect on CVs and after each stage? Recruitment activity Two candidates have already failed for not being technical enough • We'll search hyperscalers, hedge funds, exchanges and other on-prem-heavy businesses, prioritising engineers who've moved into product • To confirm: How long has the role been open, and which channels have you tried? Start date To confirm: Ideal start date and the longest notice period you'd accept? Terms and partnership type agreed To confirm: Could you confirm the terms we're working on for these three roles?

Lead Platform Engineer, Agentic AI   Location: London (4 days in office, 1 day working from home)   About the Company A fast-growing AI company is building an AI system of action for the UK property sector. The platform sits on top of existing CRM systems and runs the operational work: prospecting, viewings, maintenance, compliance and arrears. Much of this runs through an AI voice agent that answers the phone when a branch can’t. The product is built on agentic pipelines, and the engineering team works alongside Claude Code and AI agents every day.   The Role We are looking for a Lead Platform Engineer to own the build across the stack, reporting to the Head of Engineering. You’ll be a great engineer first: the person who builds the hardest things and sets the technical standard, while leading a small team and raising the bar on how the company builds with AI.   What You’ll Do Architect, design and build scalable backend systems and APIs, from architecture through to production Design and maintain microservice and event-driven architectures supporting real-time operational workflows Lead a small team of engineers: drive delivery, review work and be accountable for what ships Set the standard for building with agentic AI, from Claude Code workflows to team-wide patterns Shape technical strategy with the Head of Engineering, including what not to build yet Keep systems and data pipelines secure, performant and reliable as the product scales Get close to the product and the workflows being automated   What We’re Looking For 5-8+ years of hands-on software engineering, ideally in AI, SaaS or automation platforms Already a lead engineer, or very close to it, with ownership of technical direction and delivery on real projects Deep expertise in Node.js and NestJS, with strong REST API and microservice experience Real experience building with LLMs and agents, and an understanding of what breaks in agentic pipelines at scale Daily use of Claude Code and agentic workflows as standard practice Startup background, or standout performance at a top firm, with the ability to make the right call without a committee Ability to lead engineers while still being the strongest builder in the room A strong degree in Computer Science, Engineering, Maths or a related field Next.js and frontend experience is a plus Right to work in the UK   Tech Stack NestJS | Node.js | Next.js | Microservices | Google Cloud | Kubernetes | Postgres | MongoDB | Qdrant | Claude Code | Agentic AI   Why Join? You’ll have real technical ownership from day one, direct access to the founders, and the chance to build an agent-first platform from the ground up. Equity is available and discussed during the process. Within 12 months, you’ll have helped scale the systems, and the team, across the UK market.   This is a from-scratch environment where the standard is set by who shows up. It isn’t for those who want a 9-5 in a large firm, a pure management track, or who treat AI tools as optional.   Interested? Apply now or get in touch to find out more.

Why Join? Own the native Android experience from the ground up. Work directly with product and design to simplify complex user journeys across payments, claims and financial services. Turn AI into practical features, only where they genuinely improve the user journey. Use analytics, user behaviour and production issues to keep improving the product. Help shape how a new team works from day one.   Tech Stack Kotlin • Jetpack Compose • Android SDK • Coroutines & Flow • SQL / NoSQL • TensorFlow Lite   What We’re Looking For 3+ years of Android development in Kotlin, with production apps shipped Good knowledge of Jetpack, Coroutines, Flow and modern Android architecture Experience integrating REST APIs and debugging production issues A strong sense of mobile UX, usability, edge cases and user flows Fast execution, high ownership and attention to product quality Comfort working in a start-up environment where priorities can change Links to shipped apps, GitHub or screenshots of your work are a strong advantage   What’s on Offer? Up to £100k, with flexibility for the right person, plus potential equity Fully remote working Real ownership over the Android product, not just fully defined tickets Join a new team at start-up stage and shape how it works

Senior Marketing Automation Engineer – CRM, SQL & Data   Do you enjoy combining marketing automation, customer data, and technical problem-solving to build smarter, more effective customer journeys? Then this could be your next challenge!   Our client is an established international digital business with around 400 employees, operating in the online lottery and e-commerce space and reaching millions of users through its digital platforms.   As a Senior Marketing Automation Engineer, you will join a small CRM team of three people, where you can combine hands-on campaign management with technical development and process optimization. Working with Selligent, SQL, HTML/CSS, and customer data, you will help improve CRM campaigns across email, SMS, web push, and app notifications.   You will work closely with the data and analytics team to turn insights into personalized customer journeys, improve campaign deliverability, and develop smarter data flows and integrations. This is an opportunity to take ownership, influence the evolution of the CRM strategy, and make a real impact on campaign performance.   Your responsibilities Design, build, and optimize automated CRM campaigns across multiple communication channels Develop SQL queries for audience segmentation, customer targeting, and data extraction Create and optimize responsive HTML/CSS email templates and newsletters Analyze campaign performance, run A/B tests, and identify opportunities to improve engagement and conversion Improve email deliverability and troubleshoot campaign performance issues Connect Python-based analytical insights with the CRM platform to enable more data-driven campaigns Optimize database processes, data flows, and automated workflows feeding customer journeys Contribute to API integrations and the integration of additional data sources into the CRM ecosystem Work closely with marketing, data, and analytics colleagues to continuously improve CRM processes and results   What you bring At least 5 years of experience in CRM, marketing automation, or digital campaign management Strong SQL skills and experience working with large customer databases and complex audience segments Solid knowledge of HTML and CSS, ideally with experience building responsive email templates Experience with marketing automation platforms; Selligent experience is a plus Understanding of CRM campaign performance, email deliverability, A/B testing, and customer journey optimization An analytical mindset and the ability to translate data insights into practical marketing improvements Experience with data workflows, system integrations, or API-based integrations   What to expect Fully remote working from anywhere in Spain, with just one office visit per month in Madrid €1,500 annual professional development budget 25 days of annual leave, plus your birthday off and additional days off on 24 and 31 December, alongside an unlimited-vacation policy Flexible workation opportunities abroad €47.20 monthly remote-working allowance Gym benefit with a company contribution of up to €40 per month A high level of autonomy, ownership, and freedom to shape your work A collaborative international environment with regular team activities and company events   Ready for your next step? This is a great opportunity to combine technical CRM expertise with data-driven marketing and automation. You will join a small team where your contribution will be visible, your ideas can shape the CRM strategy, and you can help build better connections between analytics, customer data, and marketing performance.   Interested? Apply now or get in touch for an informal first conversation!

Senior UX/UI Designer – E-Commerce / Product Design / UX Research   What if your next Senior UX/UI Designer role gave you the opportunity to shape an entire customer experience, take ownership of end-to-end design and bring emotion and storytelling into a product where the experience is just as important as the prize?   Our client is looking for an experienced Senior UX/UI Designer to own the customer journey for a fast-growing digital business in the prize draw and e-commerce space. You’ll lead the design process from research and ideation through to UI design, testing and implementation, with the autonomy to influence product decisions and improve the overall customer experience.   Backed by a major international online lottery group, the business has ambitious growth plans and offers the opportunity to collaborate with product, design and research colleagues across the UK and Europe. The challenge goes beyond usability. You’ll combine customer insights, data and creativity to build engaging digital experiences that connect with users emotionally and drive business performance.   Benefits End-to-end ownership of the customer experience Opportunity to shape a growing digital product and influence UX standards Collaboration with international product, design and research teams Autonomy to experiment, challenge ideas and make a tangible impact   Your role Own and improve end-to-end customer journeys across web and app, from discovery and purchase to retention. Lead the full design process, including research, ideation, prototyping, UI design, testing and implementation. Use customer research, usability testing and product metrics to inform decisions and measure impact. Create engaging, mobile-first experiences with compelling visual storytelling that connects with customers. Build and maintain design systems to ensure consistent experiences across all touchpoints. Collaborate with Product, Engineering and Research to deliver effective solutions and champion user needs. Explore AI-assisted prototyping and contribute to UX practices and standards across the wider design community.   Your profile 5+ years of product or UX/UI design experience in a digital-first business, with a strong portfolio demonstrating end-to-end ownership and business impact. Experience designing responsive, mobile-first products, ideally including native iOS and Android apps. Strong UX research, usability testing and data analysis skills to inform design decisions. Excellent UI and visual storytelling skills, with the ability to create emotionally engaging customer experiences. Experience with design systems, prototyping tools and AI-assisted design workflows.   The role is based in Besthorpe, Norfolk, with at least four days per week in the Norfolk office and travel to the London office at least once every other week.   If you're a Senior UX/UI Designer who wants to own the full customer journey, combine data-driven thinking with creative storytelling and shape the future of a growing digital product, let's talk.