CLOUD & INFRASTRUCTURE

We are engaged with a well established global travel technology company, whose search platform serves millions of travellers every month, in their search for a Hybrid Platform Team Lead. The role You will lead a team of eight engineers, six Site Reliability Engineers and two Network Engineers, responsible for the company’s hybrid infrastructure across Google Cloud, its own data centres and the network that connects them. The role is split roughly equally between technical leadership and people management. You will remain closely involved in architecture, automation and critical troubleshooting while developing and managing the performance of your team. Over the first six months you will lead two key projects: the build of a new point of presence in Dallas, and the onboarding of new GPU infrastructure. Key responsibilities Own the strategy and roadmap for hybrid infrastructure across GCP, data centre and campus Shape architecture and contribute to infrastructure as code and automation Set and track reliability targets, and run a sustainable, paid on call rotation Manage hardware lifecycle, vendors, contracts and team budget Lead hiring, coaching, performance management and career development for the team Requirements Hands on experience across cloud (ideally GCP) and on premise data centre and network infrastructure Strong knowledge of TCP/IP, BGP, OSPF and modern data centre architectures such as IP fabric Experience with Terraform, Ansible or similar, Kubernetes and CI/CD Proven experience leading or mentoring infrastructure, network or platform engineers Experience in lean or scale-up environments where resourcefulness on a budget is essential Experience with Juniper, GCP hybrid connectivity, colocation or FinOps would be advantageous. We are engaged with a well established global travel technology company, whose search platform serves millions of travellers every month, in their search for a Hybrid Platform Team Lead. The role You will lead a team of eight engineers, six Site Reliability Engineers and two Network Engineers, responsible for the company’s hybrid infrastructure across Google Cloud, its own data centres and the network that connects them. The role is split roughly equally between technical leadership and people management. You will remain closely involved in architecture, automation and critical troubleshooting while developing and managing the performance of your team. Over the first six months you will lead two key projects: the build of a new point of presence in Dallas, and the onboarding of new GPU infrastructure. Key responsibilities Own the strategy and roadmap for hybrid infrastructure across GCP, data centre and campus Shape architecture and contribute to infrastructure as code and automation Set and track reliability targets, and run a sustainable, paid on call rotation Manage hardware lifecycle, vendors, contracts and team budget Lead hiring, coaching, performance management and career development for the team Requirements Hands on experience across cloud (ideally GCP) and on premise data centre and network infrastructure Strong knowledge of TCP/IP, BGP, OSPF and modern data centre architectures such as IP fabric Experience with Terraform, Ansible or similar, Kubernetes and CI/CD Proven experience leading or mentoring infrastructure, network or platform engineers Experience in lean or scale-up environments where resourcefulness on a budget is essential Experience with Juniper, GCP hybrid connectivity, colocation or FinOps would be advantageous.

How you’ll make an impact: Tackle some of the leading software and system issues in a multi-region large scale and highly dynamic environment. Advise and collaborate with our different product teams to provide the best solutions and infrastructure. Help us stay one step ahead. You’ll be encouraged to challenge our current processes and explore different new approaches. Share your ideas, research new trends and work on projects to help us improve. What you'll need to thrive: An excellent communicator and solution-oriented mindset: You can quickly identify pain points and remediate them. 5-7+ years’ work experience in a large scale environment. A solid understanding of Linux or UNIX, Cloud technologies and containerized workloads. A profound DevOps mindset paired with solid knowledge of systems architecture and infrastructure. The ability to handle the pressure of big responsibility and tight deadlines. A proactive personality. We want someone who will speak their mind, think along with the teams and ask questions. A good eye for efficiency gains through automation. Stand out with: Work experience in one or more of the following fields: Software Engineering, DevOps/Automation, designing reusable platforms, Web Infrastructure and Open Source. Proficiency in Google Cloud. Worried about missing a few requirements? Still apply, and express your motivation as you may just be the right candidate for this or other roles! What you can look forward to: As you grow, so do we. This is why at trivago, we prioritize your development, offer personalized coaching through Nilo, and provide workshops, educational meetups, conferences, free online learning courses, and access to a fully-equipped campus library. Moving to join us? No problem. You can count on the visa support from our talent support team, a relocation package, interest-free newcomer loan, free language classes, regular team and company-wide events to build experiences together. Life happens. We offer self-determined vacation (with a minimum of 25 vacation days), flexible working hours, up to 2 work from home days weekly. Additionally you can work remotely from a different location, within Germany or selected countries abroad for up to 20 days per year. You also get free access to the Heycare platform for personalized nanny assistance, and an on-campus kids room. Enjoy your office days. Use your daily canteen budget to share lunch with colleagues in our canteen, help yourself to complimentary snacks and drinks in our kitchens, choose from a variety of fitness options with our on-site gym, sports classes, and Urban Sports Club membership, and enjoy the comfort of ergonomic desks and focused work areas. #L

Senior Software Engineer – Java / Angular Location: Galway, Ireland – Hybrid Contract: Initial 12 months Rate: Up to €400 per day The Role We are seeking an experienced Senior Software Engineer to join an established application development team, responsible for developing, enhancing and maintaining a range of enterprise applications. You will work across both backend and frontend development, contributing to new projects, improving existing applications and maintaining CI/CD pipelines. We are particularly interested in candidates who demonstrate strong expertise in either Java / Spring Boot backend development or Angular frontend development, with some exposure to the other technology. Key Responsibilities Develop, enhance and maintain enterprise applications. Write high-quality, scalable code and automated unit and end-to-end tests. Contribute to CI/CD pipeline development and maintenance using Jenkins. Participate in code reviews and provide constructive technical feedback. Work closely with project teams to understand requirements and deliver solutions. Contribute to application design, architecture and technical discussions. Troubleshoot and resolve technical and functional issues. Work within an Agile environment, following TDD best practices. Essential Skills & Experience 6–9 years of software development experience. Strong expertise in at least one of the following: Backend: Java, Spring Boot, Node.js, REST APIs and AWS. Frontend: Angular or React. Working knowledge of the complementary frontend or backend technology. Experience maintaining CI/CD pipelines, ideally Jenkins. Experience working in Agile development environments. Strong analytical, troubleshooting and problem-solving skills. Excellent communication skills and the ability to work independently. The Ideal Candidate We are looking for a technically strong Senior Software Engineer who brings genuine depth in either backend Java development or frontend Angular development, rather than being an average generalist across both. You will be self-motivated, collaborative and comfortable taking ownership of development tasks while contributing to the wider engineering team.

IT Change & Communications Lead Location: Dublin, Ireland – Hybrid (2–3 days onsite) Contract: Initial 6 months, renewable Rate: Up to €600 per day The Role We are seeking an experienced IT Change & Communications Lead to manage executive communications, IT governance reporting and organisational change across a large Enterprise IT environment. The role involves translating complex IT, Cyber Security and transformation updates into clear, concise communications for C-suite executives, Board-level stakeholders and end users. Key Responsibilities Produce CEO-level IT reports, Board presentations and Audit Committee materials. Develop executive communications and reporting for IT Governance and Cyber leadership forums. Coordinate communications during major IT incidents, outages and service disruptions. Manage end-user communications relating to IT changes, incidents and transformation programmes. Lead IT Organisational Change Management (OCM) assessments and support project readiness. Identify and manage change, adoption and communication risks across IT projects. Coordinate with Enterprise IT, Cyber Security, PMO and Global Communications teams. Ensure consistent messaging across global and local IT communications. Essential Skills & Experience Proven experience in IT Communications, Organisational Change, PMO or IT Transformation. Strong experience producing C-suite and Board-level reports and presentations. Background working within complex, global IT environments. Excellent written communication and stakeholder management skills. Ability to translate complex technical information into clear business messaging. Experience managing communications around IT incidents and organisational change. Strong Microsoft PowerPoint, Word and Excel skills. Desirable Exposure to ERP/SAP, Cyber Security or large-scale IT transformation programmes. Knowledge of Prosci, ADKAR or equivalent change management methodologies. Experience working with managed service providers or system integrators.

Sales Development Representative (SDR) – DACH Job Description Joining Busuu means being part of one of the top EdTech companies in the world, a multiple award-winner recognised for its innovation and impact in language learning. Busuu’s vision is to empower people through languages. We are the world’s largest online community for language learning, with 120+ million registered users. We make learning a language easy by combining AI-powered courses with feedback from our global community of native speakers and lesson content designed for real life. Busuu is part of the global Chegg family. Chegg is the leading student-first connected learning platform and a NYSE listed company. What does a Sales Development Representative do at Busuu? As a Sales Development Representative at Busuu, you'll be at the heart of our DACH expansion, enabling teams and companies to perform in the moments that matter, in any language. You'll open doors, spark meaningful conversations, and directly shape Busuu's revenue and reach by converting strategic prospects into high-value pipeline opportunities. You will work alongside our DACH Business Development Managers and you will gain real exposure to enterprise sales and develop core skills in discovery, stakeholder mapping, deal shaping, and executive communication, with genuine career growth as Busuu scales. You will be at the forefront of how we use AI to scale smarter - designing, testing and iterating on agentic workflows that set the benchmark for how Busuu prospects and sells. This is a hybrid role combining hands-on pipeline generation with the design and optimisation of AI-driven prospecting workflows, as we evolve towards a more AI-first sales model. In this role you will: Execute & Own ? Design and execute targeted outbound strategies using intent&buying signals, industry context, stakeholder mapping to generate high-intent opportunities with Enterprise and mid-market accounts in the DACH territory ? Map and engage HR, L&D, and Procurement professionals leveraging a mix of AI-driven outreach and targeted human engagement (including cold calling) ? Own pipeline generation end-to-end: mapping, prospecting, qualifying leads, generate qualified opportunities for BDMs, from inbound, outbound and event leads ? Design, test, and scale AI-powered prospecting workflows to improve efficiency and conversion across prospecting and qualification ? Collaborate with Sales and Marketing to continuously sharpen messaging and improve conversion What we’re looking for in a Sales Development Representative: ? Fluency and excellent command of German and English ? 1+ year of demonstrated success in a commercial or sales role, ideally in Ed-Tech or HR-Tech ? You are AI native, excellent at prompting and always look for ways to improve by leveraging agentic AI ? A proven ability to build outbound pipeline and engage decision-makers across multiple channels in the DACH territory ? You believe one great call beats ten emails, and your calendar proves it ? Strong analytical skills with the ability to turn data into action ? High ambition, discipline, and a genuine hunger to learn and grow ? Familiarity with HubSpot, LinkedIn Sales Navigator, Lusha ? Knowledge of SPIN and MEDDPICC is a plus At Busuu we want to ensure that you have access to some great benefits: ? Our centrally located offices are well-equipped with free breakfast, plenty of snacks and fresh fruit ? You get 2 free lunches per week at our office that you can choose out of a wide selection of restaurants in the area ? Busuu offers a great Private Health Insurance scheme ? We like to support our teams with their work-life balance so we offer flexible working hours and a hybrid and remote model of working ? We offer enhanced maternity and paternity leave ? Staying connected as a team is very important to us, so we have lots of social activities for you to join such as team lunches, socials, quarterly team, and company events

Senior Product Engineer About the Company I'm working with a fast-growing technology company transforming the way organisations manage and optimise financial operations. Their mission is to replace legacy workflows, manual processes and fragmented systems with modern, intuitive software that creates greater efficiency, transparency and control. Working with a diverse range of institutional customers, they build products that solve complex operational challenges through innovative technology, strong product thinking and close collaboration with users. Their team combines expertise across technology, product and industry domains to create solutions that have a meaningful impact on how organisations operate at scale. The Role  They are looking for a Senior Product Engineer to help build and evolve customer-facing products that solve real-world business problems. The successful candidate will work across the full product lifecycle, from understanding customer needs and defining solutions through to development, delivery and ongoing improvement. You'll collaborate closely with Product, Design, customers and subject matter experts to create software that delivers measurable value. They are looking for someone comfortable working with Python, React and TypeScript, with a willingness to contribute across both frontend and backend development. AI is a core part of how they build software. Engineers are encouraged to leverage modern AI tools and coding assistants to increase productivity, accelerate experimentation and automate routine work, while maintaining full ownership and accountability for production systems. Responsibilities Build and deliver high-quality features across a modern web technology stack. Take ownership of projects from discovery and design through to deployment and iteration. Work closely with customers to understand workflows, challenges and opportunities for improvement. Collaborate with Product, Design and technical stakeholders to solve complex problems. Contribute ideas that improve product usability, customer experience and technical architecture. Deliver value through small, iterative releases informed by user feedback and data. Use AI-powered development tools to accelerate delivery and improve engineering effectiveness. Continuously improve engineering practices, internal tooling and development workflows. Contribute to a collaborative, high-trust environment focused on learning and continuous improvement. Requirements Technical Skills Strong commercial experience with Python, React and TypeScript. Experience building and shipping customer-facing software products. Solid understanding of frontend and backend system design. Experience working with APIs, databases, authentication and permissions models. Ability to navigate and troubleshoot complex systems across multiple layers of an application. Product & Delivery Strong customer focus and ability to understand user needs. Excellent problem-solving skills and product judgement. Experience balancing short-term delivery with long-term maintainability. Comfortable working in ambiguous environments and defining solutions independently. Ability to evaluate and effectively utilise AI tools within the software development lifecycle. Personal Attributes Clear and effective communication skills. Collaborative and low-ego approach to teamwork. Curious mindset and enthusiasm for continuous learning. Strong sense of ownership and accountability. Commitment to software quality, testing and reliability. Package & Benefits Competitive salary package. Performance-based bonus and long-term incentive opportunities. Flexible hybrid working arrangements. Comprehensive health and wellbeing benefits. Pension scheme. Life and income protection cover. Home office support. Employee assistance programme. Cycle-to-work scheme. Professional development opportunities. Collaborative and supportive team culture. Regular team and social events.

IT Support Engineer Start Date: ASAP Duration: 1 year contract Location: Onsite in Gothenburg (Sweden) office Rates: SEK 424 per hour Position Summary We are seeking a skilled and proactive IT Support Engineer to join our dynamic IT team. In this role, you will act as a key escalation point for technical issues, providing robust 2nd line support and environment management. You will be responsible for troubleshooting complex infrastructure challenges, maintaining system stability, and ensuring seamless IT operations to support business productivity. Key Responsibilities Provide high-quality 2nd line technical support, troubleshooting, diagnosing, and resolving complex hardware, software, network, and infrastructure issues Manage, monitor, and maintain various IT environments, ensuring optimal performance, security, and availability for development, testing, and production workloads Handle escalated tickets from 1st line support, ensuring issues are resolved within defined Service Level Agreements (SLAs). Root-cause analysis and documentation of recurring issues are essential. Assist with server, network, and cloud infrastructure administration, patching, system updates, and user access management. Work closely with other IT teams, system administrators, and external vendors. Create and maintain clear technical documentation, knowledge base articles, and standard operating procedures (SOPs). Deliver exceptional customer service to internal users, guiding them through technical processes and ensuring minimal downtime. Required Skills & Qualifications Proven experience in an IT support, infrastructure administration, or 2nd line technical support role. Strong knowledge of operating systems (Windows, Linux, macOS). Hands-on experience with Active Directory, Office 365, IAM, and endpoint management tools. Familiarity with networking fundamentals (TCP/IP, DNS, DHCP, VPN, firewalls). Experience supporting virtualized or cloud environments (VMware, Hyper-V, AWS, or Azure)

Senior ServiceNow CSM Developer (with Now Assist & AI Integration Focus) Start Date: ASAP Duration: 1 year contract Location: Onsite in Gothenburg (Sweden) office Rates: SEK 570 per hour   About the Role We are seeking an experienced and innovative ServiceNow Developer with deep expertise in the Customer Service Management (CSM) module. In this role, you will play a pivotal part in modernizing our customer operations, streamlining service delivery, and driving digital transformation. You will build cutting-edge integrations, custom applications, and leverage advanced AI technologies, including Now Assist (Otto), AI Search, and intelligent workflow automation, to elevate user experience, drive productivity, and maximize customer satisfaction. Key Responsibilities Design, configure, and customize ServiceNow Customer Service Management (CSM) workflows, cases, accounts, contacts, and entitlement management. Implement and optimize generative AI and intelligent automation solutions, including Now Assist (Otto) and AI Search, to accelerate agent productivity, enable self-service, and summarize complex customer interactions. Architect and build scalable custom applications and tailored solutions on the ServiceNow platform to address unique business challenges. Design, develop, and maintain robust REST and SOAP integrations between ServiceNow and external enterprise systems (CRM, ERP, third-party APIs). Build and enhance intuitive user experiences using UI Builder, Employee Center, and Engagement Messenger. Implement robust Single Sign-On (SSO) solutions and configure Explicit Roles to ensure secure, granular access control across the platform. Partner with business stakeholders, product owners, and architects to translate business requirements into technical solutions while adhering to ServiceNow best practices. Key Requirements & Qualifications Strong hands-on ServiceNow development experience with a strong, demonstrable focus on the Customer Service Management (CSM) module. Solid understanding and practical experience implementing Now Assist / Otto, AI Search, and intelligent virtual agents/automation. Proven track record of building custom applications, tables, scoped apps, and custom solutions within ServiceNow. Proficient in designing and consuming REST and SOAP integrations, Web Services, and Scripted REST APIs. Strong proficiency in UI Builder, Employee Center, and Engagement Messenger configuration and customization. Demonstrated implementation experience with SSO (Single Sign-On) protocols and deep knowledge of ServiceNow Explicit Roles and access controls. Strong command of JavaScript, Flow Designer, Business Rules, Client Scripts, Script Includes, and Widget development (SP/Service Portal). ServiceNow Certified System Administrator (CSA), Certified Application Developer (CAD), and CSM Implementation Specialist certifications are highly preferred.