Start date: ASAP
Duration: 3 Months (Extendable)
Location: 1-2 days per week in the Portsmouth office & 3-4 days per week remote working
Rate: £480 - £492 per day OUTSIDE IR35
SECURITY CLEARANCE REQUIRED
Summary
As the Jira Engineer, you will need to deliver the following outcome(s):
- Implement Service Architecture design plans, build out the JSM environment.
- Test, and iterate based on user needs
- Adaptable Problem-Solver. Since you will be handling everything from L1 support to L3 engineering in a growing environment, you must be comfortable pivoting between routine maintenance and complex solution design without losing momentum.
- You will work across the team ensuring Jira solutions are integrated seamlessly into the wider programme.
- User-Centred. By prioritising the developer experience, you will build intuitive service wrappers and support tools that truly empower teams rather than adding friction.
- Atlassian administration - Deep, hands-on experience configuring and managing Jira Software, Jira Service Management.
- Workflow engineering - Proven ability to translate complex business requirements into elegant, functional Jira workflows, automation, and custom schemes.
- Extensive experience with the Atlassian add-on ecosystem to extend platform capabilities.
- Comfortable providing multi-level technical support, from high-level L3 architectural troubleshooting to initial L1/L2 triage and resolution.
- Skilled in documenting system changes, creating user guides, and generating performance reports to track instance health
