Location: Hybrid (40% in-office minimum) | Cambridge
Type: 6-month Contract
Rate: £670 - £710 per day Inside IR35
A major enterprise is seeking an experienced Programme Manager to lead the organisation-wide rollout of a new AI Ops and Observability Platform. This strategic programme is core to a broader IT transformation—aimed at improving operational resilience, reducing downtime, and enabling proactive incident management. You’ll drive end-to-end delivery, from roadmap ownership to stakeholder alignment, while shaping how observability is embedded into tools, workflows, and culture. This is a high-impact role requiring coordination across engineering, IT, and business teams.
Key Responsibilities:
- Lead planning and execution of the observability platform rollout
- Manage roadmap, risks, and dependencies across functions
- Oversee change management, communications, and adoption strategies
- Engage stakeholders at all levels to ensure alignment and delivery
- Track and report KPIs to demonstrate business value
What You Bring:
- Proven experience in large-scale programme delivery or transformation
- Strong communication and stakeholder management skills
- Familiarity with enterprise IT, infrastructure, or DevOps environments
- Ability to lead cross-functional teams in fast-paced settings
- Exposure to observability tools (e.g., Datadog, Grafana, Splunk, etc.)
- Knowledge of Agile or hybrid delivery methodologies
- Background in SRE or ITSM practices
- Change management certification
