Lauren Langdell

Data Center Operations Engineer — Key Requirements Location: Dallas–Fort Worth, USA (on-site)   Role Overview Hands-on role responsible for operating and maintaining high-performance computing (HPC) and AI infrastructure, with a particular focus on GPU-based systems. The priority is keeping GPU hardware running reliably, resolving failures quickly, and deploying new equipment.   Key Responsibilities Install, maintain, and troubleshoot NVIDIA GPU servers and HPC infrastructure. Diagnose hardware failures and respond to monitoring alerts to minimize downtime. Perform firmware updates, component replacements, and hardware repairs. Support high-performance networking and storage connected to GPU compute systems. Manage hardware assets, spare parts, vendor support, and RMAs. Support new hardware deployments and data center expansions. Investigate incidents, identify root causes, and improve monitoring and automation. Participate in a 24/7 on-call rotation. Travel across North America to support new data center deployments.   Required Experience 3+ years of experience in data center operations, hardware engineering, or HPC infrastructure. Hands-on experience with NVIDIA GPU servers or equivalent high-performance computing systems. Strong server hardware troubleshooting skills, including firmware management and component replacement. Experience with high-performance networking and storage. Understanding of HPC and AI workloads. Experience maintaining hardware availability in a production environment. Preferred Experience Experience with NVIDIA HGX systems. Supermicro or Dell HGX hardware certifications or training. Experience with greenfield data center deployments. Knowledge of cooling, power distribution, and data center infrastructure. Networking or hardware certifications; ITIL knowledge. Ideal Candidate A technically strong, hands-on hardware engineer with genuine GPU infrastructure experience who can troubleshoot complex failures, maintain uptime, and support the deployment of large-scale AI infrastructure.

IT Support Engineer Location: Norwich, UK | Office-based, Monday–Friday About the Opportunity We’re working with an established, growing business looking for an IT Support Engineer to join its internal IT team. This is an opportunity to work in a fast-paced environment, supporting business-critical systems and helping improve the technology and tools employees rely on every day. You’ll be part of a collaborative team where you can contribute to IT improvements, streamline processes, and develop your technical expertise across a range of systems and technologies. The Role As an IT Support Engineer, you’ll provide technical support across the business, troubleshooting issues, maintaining systems, and ensuring employees have the technology they need to work effectively. The role combines hands-on IT support with opportunities to get involved in system administration, software and hardware deployments, and task automation. You’ll work closely with the wider IT team to maintain secure, reliable systems and continuously improve the user experience. Key Responsibilities Provide technical support across Microsoft Entra ID, Microsoft Intune, Zoom, and other business applications. Configure, deploy, and maintain hardware and software. Use PowerShell or other scripting languages to automate routine tasks and improve efficiency. Investigate and resolve technical issues, from everyday user queries to more complex configuration problems. Collaborate with system administrators and IT colleagues to implement new technologies and improve existing systems. Document technical issues, solutions, and processes to support knowledge sharing and future troubleshooting. Carry out system audits, updates, and upgrades to maintain security and performance. Help employees use IT systems effectively and follow security best practices. What We’re Looking For Previous experience in IT support, technical support, or a similar role. Strong troubleshooting and problem-solving abilities. Experience with Microsoft Entra ID and Intune, alongside familiarity with Zoom or similar collaboration tools. Knowledge of PowerShell or another scripting language, ideally with experience automating routine tasks. Excellent communication skills and the ability to support users with varying levels of technical knowledge. The ability to manage competing priorities and work effectively under pressure. A proactive mindset, with a willingness to learn new technologies and develop your technical skills. What’s on Offer? The opportunity to join an established and growing business. A collaborative working environment where your ideas and contributions are valued. Employer-matched pension contributions of up to 7.5%. 25 days of annual leave, plus UK bank holidays. Enhanced sick pay following probation. Employee Assistance Programme, including mental health support and 24/7 GP access. Interested? If you’re an IT Support Engineer looking for your next opportunity in Norwich, we’d love to hear from you.

Android Developer   Join a growing digital product team building and evolving customer-facing applications used by a large audience. As an Android Developer, you’ll play a key role in shaping the mobile experience, developing modern features with Kotlin and Jetpack Compose, and delivering accessible, high-quality applications that customers can rely on.   You’ll work within a cross-functional domain team that takes end-to-end ownership of the customer experience across Android, iOS and web. This means looking beyond a single platform to help deliver seamless, consistent experiences for customers.   While Android will be your primary focus, you’ll also have the opportunity to contribute to web development using Angular and TypeScript, collaborating with engineers across different technologies to find the best solutions.   Your Responsibilities   Develop and maintain high-quality Android applications that are reliable, scalable, efficient and accessible. Take ownership of the Android development lifecycle, from planning and implementation through testing, release and ongoing monitoring. Collaborate with engineers across Android, iOS, web and backend development to deliver cohesive customer experiences. Contribute beyond Android when needed, particularly to web applications built with Angular and TypeScript. Help shape technical solutions at a product and domain level, prioritising the overall customer experience rather than a single platform. Manage app releases and monitor performance using tools such as Firebase, maintaining high standards of quality and reliability. Stay up to date with developments in the Android ecosystem and introduce relevant technologies, tools and engineering practices. Support the wider team through code reviews, technical guidance, pair programming and knowledge sharing. Learn from colleagues across different disciplines and contribute to a culture of collaboration, shared ownership and continuous improvement.   What Makes You a Great Fit   At least three years of hands-on Android development experience using Kotlin, the Android SDK and established Jetpack libraries. Practical experience with Jetpack Compose and modern Android development practices. A strong understanding of software architecture and design patterns, including Clean Architecture and MVVM. Experience writing maintainable, testable code, including unit, integration and UI tests. Confidence working with REST APIs, JSON and web service integrations. Familiarity with modern development workflows and CI/CD tools, such as GitHub Actions. Strong analytical, debugging and problem-solving skills. A good understanding of UX principles, with attention to detail around layouts, accessibility and user interactions. Curiosity about technologies beyond Android and a willingness to contribute to web development using TypeScript and Angular. Previous experience is an advantage, but a willingness to learn is essential. An enthusiasm for sharing knowledge, collaborating across disciplines and learning from others. Good written and verbal communication skills in English. German language skills, or a willingness to learn, would be an advantage.